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Returns & Exchanges

We accept returns or exchanges for new (not worn) sandals within 15 days of purchase date (as indicated on receipt in shipment). All exchanges are fulfilled once we are in receipt of the original merchandise. All returns must be insured for full value. Please contact us for the return address.

We retain the right to refuse or cancel any orders placed for an item with an incorrect price due to a typographical error or for an item ordered which is out-of-stock or no longer available. Lucy Blue shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Lucy Blue shall immediately issue a credit to your credit card account in the amount of the charge.

Your personal information is not shared with any other party. We only request the information we need to process your order.

This website is provided by Lucy Blue INC., on an "AS IS" basis. Lucy Blue makes no representations or warranties of any kind express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, Lucy Blue disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Lucy Blue will not be liable for any damages of any kind from the use of this site, including, but not limited to direct, punitive, indirect, incidental, and consequential damages.